Privacy Policy

At Shpd, a proud subsidiary of Royal Works (Registration No. 130322), your privacy is our top priority. We are committed to protecting your personal information and ensuring its security. This privacy policy details how we collect, use, and share the information you provide while using our website or engaging with our customer service team. We encourage you to read it carefully, and please note that we may update this policy periodically. Any changes will be reflected here, so we recommend checking back regularly.

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Information You Provide

You may share your information with us in several ways, including filling out forms on our website, reaching out via phone, email, or live chat. This includes creating an account, requesting price comparisons, contracting services, or participating in surveys and contests. The personal information we may collect includes your name, address, email, phone number, financial details, and recipient information if necessary.

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Financial Information

We utilize trusted payment gateways such as Cowpay and Stripe to process your payments. When you make a payment, you will need to provide financial information (like your bank account details) to authorize the transaction directly with these gateways. By sharing this information, you consent to the necessary data sharing with Shpd for payment processing. Please review the policies of these payment gateways on their official websites, as we will not share your financial information with third parties without your explicit consent.

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Information Collected Automatically

When you visit our website, we automatically gather information about your device, including your IP address, along with data about your visits and interactions with our services. This information may be combined with other data we collect to enhance your experience.

Sharing Your Personal Data

We may share your personal information with third parties in the following situations:

Customer Rights

**Opt-Out of Marketing:** You can opt out of having your personal information used for marketing purposes at any time. Just click the "Unsubscribe" link in any marketing email we send you.

**Access and Control:** Data protection laws grant you the right to access your personal information, object to its use for specific purposes, and request its deletion or restriction. You can also ask for a machine-readable copy of your data. If you have any requests regarding your personal data, please don't hesitate to contact us.

Under the GDPR, customers have the following rights

Changes to This Policy

We may periodically update this GDPR policy and will notify you of any significant changes. We encourage you to review this page regularly to stay informed about your rights and our practices.